Former Starbucks CEO Howard Schultz in an open letter said the coffee chain needs to improves the experiences at its U.S.

The former CEO calls for a “focus on customer experience” in a LinkedIn post after the company’s earnings miss.

In its latest quarter, Starbucks reported a surprise decline in same-store sales and slashed its full-year forecast.

New York (CNN) — Former Starbucks CEO Howard Schultz might have left the coffee giant several months ago, but he’s still offering critiques of the company he ran for about 25 years over three ...

Former Starbucks CEO Howard Schultz might have left the coffee giant several months ago, but he’s still offering critiques of the company he ran for about 25 years over three stints. Following t ...

Bernie Sanders comparing ongoing college protests to those during the Vietnam War is an "overexaggeration." "First of all, I think comparing it to Vietnam is an over-exaggeration. This is a very ...

Former longtime Starbucks chief Howard Schultz offered a number of suggestions to help the Seattle company rebound. (GeekWire File Photo / Kevin Lisota) Howard Schultz has some suggestions to help ...

In a LinkedIn post Sunday, Howard Schultz, who served as CEO for three stretches, said Starbucks SBUX needs “maniacal focus” to improve its operations.

WASHINGTON (AP) — Sen. Bernie Sanders of Vermont announced Monday that he will run for reelection this year. This squelches speculation that the 82-year-old progressive icon might retire at a ...

Sen. Bernie Sanders of Vermont announced Monday he will run for reelection this year, squelching speculation that the 82-year-old progressive icon might retire at a time when the Democratic Party ...

Former Starbucks CEO and founder Howard Schultz says the company’s leaders should spend more time in stores and focus on coffee drinks as they work to turn around flagging sales. In a LinkedIn ...