Beginning July 15, the outerwear clothing and equipment company plans to change its call center hours to 8 a.m. to 8 p.m., a ...

FREEPORT, Maine — The Freeport-based company L.L. Bean says it will be laying off customer service staff and reducing call ...

L.L.Bean is reportedly slashing its headcount and reducing its call center hours in response to an increase in customers ...

L.L. Bean's fiscal 2023 sales were $1.7 million, a slight decline compared to $1.8 million for the previous fiscal year.

A representative for the Freeport-based company said the decision comes in response to more shoppers placing orders online.

L.L. Bean said the move is a "strategic response to long-term customer trends," and not part of any larger cuts.

Just in time for summer, iconic outdoor retailer L.L.Bean is teaming up with viral swimwear brand Summersalt to launch a new ...

Sulham said most of L.L. Bean’s call center employees work remotely outside the company's headquarters in Maine. Though Sulham declined to say whether the outerwear retail store plans to close ...