In a recent video interview, Jose J. Peña, IT director for the city of Pharr, Texas, said that the enhanced capabilities of ...

To fill positions, states often rely on staff augmentation, calling on contract employees to fulfill specific functions.

Recent cyberattacks in Fulton County, Ga., Contra Costa County, Calif., and the Office of the Colorado State Public Defender have prompted widespread delays and forced state and local entities to shut ...

DCFS is not alone. Nationwide, child services agencies are leveraging the cloud and other technologies to elevate service ...

Legislative, judicial and executive agencies can modernize contact centers via artificial intelligence to speed assistance.

Like many state labor agencies, the Wyoming Department of Workforce Services was overwhelmed when the pandemic closed ...

Many states have passed laws requiring the creation and updating of COOPs. Texas has one of the most well-established plans, ...

Click the banner below to learn how local agencies can improve citizen services. The solution combines Merative, a Software ...

After suffering a ransomware attack in 2019, Benjamin Buecher, IT manager for Lodi, Calif., and his team upgraded their cyberdefenses to include Rubrik Cloud Data Management. The robust backup and ...