The app is only available in following countries and regions below, and cannot be downloaded in other countries and regions.

The device can only be used in these countries and regions: Hong Kong, Singapore, Malaysia, Thailand, Vietnam, United Kingdom, Japan We cannot guarantee operation in other countries or regions.The ...

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details. This page introduces Frequently Asked Questions (FAQs) on ...

If the LED on the REON POCKET blinks red (for about 8 seconds) and cooling/warming stops automatically: The temperature inside the device is higher than expected. The temperature in the cooling and ...

The device can only be used in these countries and regions: Hong Kong, Singapore, Malaysia, Thailand, Vietnam, United Kingdom, Japan We cannot guarantee operation in other countries or regions.The ...

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details. This page introduces Frequently Asked Questions (FAQs) on ...

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details. This page introduces Frequently Asked Questions (FAQs) on ...

Remove the REON and place it on a desk or other stable surface. Wait for 10 seconds and then put it back on. You can also start the REON by selecting your preferred mode from the app, or use QUICK ...

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details. This page introduces Frequently Asked Questions (FAQs) on ...

The device is designed to prevent low-temperature burns from occurring. Although this product is designed to prevent low-temperature burns, please pay special attention to the following points when ...

If you have used sunscreen or insect-repellent spray around your neck, after using the neckband, be sure to wipe it gently with a soft cloth. Also, do not put any pressure on the neckband when you use ...

Press the button. The LED should turn on. Charge the battery. The LED should light up. Check that the device can connect to the app via Bluetooth. Switch to the [COOL] tab and select temperature ...