Verizon’s outage last month affected millions of customers and has now caused a significant new problem.

The Federal Communications Commission has launched a formal investigation into a Verizon outage that left millions of ...

The service outage lasted at least 10 hours last month, with customers unable to make and receive calls and text messages.

The exact reason for the long outage wasn’t released but Verizon did provide some insight. In a statement to USA Toda y.

The investigation is particularly interested in the impact on 911 calls.

The credits can be redeemed by logging into the myVerizon app, according to Verizon. Users can expect to receive texts from Verizon when their credits are available. The company said business ...

Verizon customers warned of $20 credit scams after a Jan. 14 outage. Experts advise claiming credits via the My Verizon app and avoiding suspicious links.

Customers have until March 16 to submit their stories and are advised to send them to VerizonOutage2026@fcc.gov. If the FCC ...

The major Verizon outage on Jan. 14, 2026 should serve as a pivotal moment for anyone who relies on cellular connectivity—whether Verizon, AT&T, T-Mobile, or others—to move voice and data across their ...

Verizon customers will receive a credit for Wednesday's outage. Here's how much Georgia residents will receive and how to redeem.

Verizon is experiencing widespread service outages across the US, including AL, with users in major cities reporting ...

Verizon customers across Georgia were offline for hours. Service is back, credits are promised, but questions remain about what caused the outage.